DiscovOri Transformational

Privacy Policy

Effective Date: June 1, 2026

This Privacy Policy applies to the website and services of DiscovOri Transformational Coaching & Counseling, a DBA of Dynamic Alignment Enterprise LLC (“DiscovOri,” “we,” “us,” or “our”). It explains what information we collect, how we use it, and when we may share it. By using our website or services, you accept the practices described here.

We may update this policy from time to time. When we do, we will update the effective date above. Continued use of our services after any update constitutes your acceptance of the revised policy.

1. Who We Are

DiscovOri Transformational Coaching & Counseling is led by Rev. Michaelia Daubon and Bishop Andrew Daubon and operates as a DBA of Dynamic Alignment Enterprise LLC. We serve clients in person and virtually through coaching, counseling, mentorship, and leadership development.

2. What We Collect

When you engage with our services, you may share personal information with us directly, including:

- Your name, email address, phone number, and mailing address

- Intake forms, assessment responses, and notes from your coaching or counseling history

- Payment and billing details processed through Square, Stripe, or Cash App

- Messages and communications you send us

- Registration and participation data from programs or events

- SMS opt-in consent, including the type of messages consented to and the date consent was given

Sensitive Information

The nature of our work means that what you share with us often includes sensitive personal information – trauma histories, mental health disclosures, relationship dynamics, sexual and relational concerns, family history, and matters of faith. This information is treated with particular care. It is held in confidence, used only in the direct service of your care, and never disclosed to third parties except in the specific circumstances described in these policies. If you are ever unsure about how something you share will be handled, ask your provider before sharing it.

Counseling Records and Protected Health Information (PHI)

When services are provided in a counseling capacity, certain information collected during that engagement – including intake assessments, session notes, treatment-related communications, and clinical documentation – may constitute protected health information (PHI) as defined by HIPAA. PHI collected in a counseling context is handled in accordance with the Notice of Privacy Practices provided to you at intake and is subject to the access, retention, and disclosure standards required by HIPAA and Massachusetts mental health law. Coaching records are maintained separately and are not treated as PHI unless services are provided in a clinical context.

Limited technical data is also collected automatically when you visit our website – browser type, IP address, pages visited, time on site, and referring source. This data helps us understand how the site is being used and is not linked to your identity.

3. How We Use It

The information collected through our website and services is used for the following purposes:

- Scheduling and delivering coaching and counseling services

- Sending appointment reminders, confirmations, and program updates

- Processing payments and sending receipts or invoices

- Delivering digital content, resources, and follow-up materials

- Sending SMS communications where you have opted in

- Improving our programs, website, and client experience

- Meeting legal and professional obligations

How Counseling Records Are Used

Information collected in a counseling context that constitutes PHI is governed by HIPAA and the Notice of Privacy Practices you received at intake. That information is used only for treatment, payment, and standard health care operations. Counseling records are not used for marketing, program improvement, or any purpose outside the clinical relationship unless you give explicit written authorization.

4. SMS and Text Message Communications

When you opt in to receive texts from DiscovOri, you are consenting to receive the type of messages indicated on the form at the time of opt-in. We collect SMS consent separately from general form submission. Providing your phone number does not automatically enroll you in text communications.

Service Texts

If you opt in to service-related messages, we may send appointment reminders, session confirmations, enrollment updates, event information, and delivery of content you have requested.

Promotional Texts

If you separately opt in to marketing communications, we may send information about programs, events, offers, and ministry updates.

Message frequency varies. You may receive between 2 and 10 messages per month. Message and data rates may apply.

To unsubscribe, reply STOP to any message. For help, reply HELP or email [email protected].

No mobile information, including mobile phone numbers and SMS opt-in consent, will be shared, sold, rented, transferred, or disclosed to third parties, affiliates, or lead generators for marketing or promotional purposes.

5. How We Share Your Information

We do not sell or rent your personal information. We may share limited information in these circumstances:

With vendors who help us operate our services, such as scheduling tools, payment processors, and email or SMS platforms – these vendors are bound by confidentiality obligations and are not permitted to use your data for their own purposes

With your written consent

Where required by law, subpoena, court order, or to protect the safety of individuals

Payment details are processed directly through Square, Stripe, or Cash App. Dynamic Alignment Enterprise LLC does not store full payment card numbers.

6. Data Security

Records are kept as long as needed to provide services, meet legal obligations, and maintain professional standards. Coaching records are retained in accordance with standard business practice. Counseling records are subject to Massachusetts law, which requires a minimum retention period of 7 years from the date of last service or 3 years after a minor client turns 18, whichever is longer.

To request deletion of your personal data, contact [email protected]. Some records cannot be deleted early due to legal or professional requirements – if that applies to your request, we will explain why and what options are available to you.

7. Security

We use industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. Access to client records is limited to authorized personnel only. No internet-based system is completely secure, and by using our services, you acknowledge that limitation.

8. Your Rights

Your information belongs to you. Depending on your location, you have the right to:

- Access the personal data we hold about you

- Request correction of anything that is inaccurate

- Request deletion of your data, subject to legal retention requirements

- Withdraw SMS consent at any time by replying STOP

- Opt out of marketing communications at any time

These are not procedural formalities – they are real rights, and we will honor them. To make any request, reach out at [email protected].

9. Children

Our services are intended for adults 18 and older. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us without appropriate parental consent, contact us right away, and we will address it promptly.

10. Third-Party Links

Our website may link to third-party sites or resources. We are not responsible for the content or privacy practices of those sites. Review their privacy policies before sharing information with them.

11. Contact

Questions or requests related to this Privacy Policy should be directed to:

DiscovOri Transformational Coaching & Counseling

DBA of Dynamic Alignment Enterprise LLC

Email: [email protected]

Website: discovori.com

12. SMS Opt-In Details

By providing your mobile phone number and expressly consenting to receive SMS communications, you agree to receive text messages from DiscovOri regarding appointments, service updates, account notifications, customer support, and promotional offers. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

13. Cookies and Tracking Practices

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, remember user preferences, and improve our services. Cookies are small data files stored on your device that help us understand how visitors interact with our website.

14. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, messaging providers, and technical support, is permitted solely for the purpose of providing services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.